Find answers about pricing, invoices, payments, subscriptions, refunds, cancellations, and VAT.
When invoices are issued, what they include, and how to request a copy or correction.
SEPA, wire transfer, payment terms, and currencies — everything you need to pay an invoice.
Our reminder schedule, what happens if an invoice goes unpaid, and how to get back on track.
How VAT applies to your invoices — reverse charge for EU businesses, Estonian VAT, and non-EU clients.
How recurring billing works — cycles, renewals, plan changes, and cancellation notice.
Plain-language summary of our refund process and how to submit a request.